Guest Experience & Membership Advisor

Mister Car Wash, Inc.; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Same-day pay

PTO from day one

Affordable medical, dental & vision

Job summary

Mister Car Wash is hiring a Guest Service Specialist (GSS) to deliver exceptional customer service and drive sales of our Unlimited Wash Club memberships. You will greet customers, explain products, and ensure a positive, fast-paced experience at our car wash locations.

We offer a dynamic outdoor work environment, opportunities for growth, and benefits including PTO from day one and access to affordable medical, dental, and vision coverage, plus a 401(k) match and tuition reimbursement programs.

Qualifications

• Enjoy meaningful connections with customers and growth in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Open to feedback and learning new things.
• Available to work varied shifts, including weekends and holidays.
• Have the energy to stand and the strength to lift as needed.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell our products and Unlimited Wash Club membership program.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Enjoy variety, hands-on work, and rewarding days.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales

Teamwork

Job description

Mister Car Wash is hiring a Guest Service Specialist (GSS) to deliver exceptional customer service and drive sales of our Unlimited Wash Club memberships. You will greet customers, explain products, and ensure a positive, fast-paced experience at our car wash locations.

We offer a dynamic outdoor work environment, opportunities for growth, and benefits including PTO from day one and access to affordable medical, dental, and vision coverage, plus a 401(k) match and tuition reimbursement programs.