Guest Service Specialist: Car Wash Customer Experience

Mister Car Wash, Inc.; Ankeny (IA); On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Team culture

Career growth

Same-day pay

Benefits package

Job summary

Mister Car Wash, Inc. is looking for a Guest Service Specialist (GSS) to join our team. You will greet customers, promote our products and Unlimited Wash Club, and ensure every car leaves happy and shiny.

This role emphasizes friendly service, sales energy, and helping customers feel welcome at our locations across the country. Join us to grow your career with industry-leading training, great benefits, and the opportunity to be part of a fast-moving, people-focused environment that values care,

Qualifications

• Excellent customer service skills.
• Willing to learn retail/hospitality responsibilities.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, shiny car.
• Enjoy variety, hands-on work and rewarding days.
• Keep sites clean, inviting and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

Skills

Customer service

Sales

Teamwork

Communication

Job description

Mister Car Wash, Inc. is looking for a Guest Service Specialist (GSS) to join our team. You will greet customers, promote our products and Unlimited Wash Club, and ensure every car leaves happy and shiny.

This role emphasizes friendly service, sales energy, and helping customers feel welcome at our locations across the country. Join us to grow your career with industry-leading training, great benefits, and the opportunity to be part of a fast-moving, people-focused environment that values care,