Guest Experience Manager - Hospitality & People Leader

Urban Air Adventure Parks; Waco (TX); Vor Ort; USD 45.000 - 60.000; Vollzeit

Benefits dieser Stelle

Opportunities for professional growth

Zusammenfassung

A leading entertainment company is hiring a Manager in Waco, Texas, to ensure exceptional customer service and operational excellence. The role involves team leadership, hiring, training, and maintaining safety standards. Ideal candidates should have experience in hospitality and strong communication skills. A proactive attitude, along with the ability to motivate others, is essential. The position requires working in a fast-paced environment, including evenings and weekends. This role champions the company's culture of fun and accountability.

Qualifikationen

• Experience in hospitality is preferred, such as theme parks or restaurants.
• 1+ year supervisory or management experience required.
• CPR/First Aid Certification is preferred.
• Ability to pass a thorough background check.

Aufgaben

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring, retention of staff, and coaching.
• Develop weekly staff schedules and ensure appropriate coverage.
• Maintain a safe, clean, and secure environment for guests and staff.

Kenntnisse

Team leadership

Customer service

Communication skills

Problem-solving

Time management

Tools

Microsoft Office

Jobbeschreibung

A leading entertainment company is hiring a Manager in Waco, Texas, to ensure exceptional customer service and operational excellence. The role involves team leadership, hiring, training, and maintaining safety standards. Ideal candidates should have experience in hospitality and strong communication skills. A proactive attitude, along with the ability to motivate others, is essential. The position requires working in a fast-paced environment, including evenings and weekends. This role champions the company's culture of fun and accountability.