Guest Experience Manager – Dining Room Leader

Stancato; Parma (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

401(k) match

Life Insurance

Disability Insurance

On-the-job training

Overtime available

Flexible schedules

Job summary

Stancato’s Famiglia in Parma, OH seeks a Front of House Manager to oversee dine-in service, ensure guest satisfaction, and manage servers and scheduling.

You will handle reservations, supervise dining room staff, and contribute to a positive, efficient hospitality team; requires strong leadership and organizational skills.

Competitive hourly pay with overtime, benefits including health, dental, vision, 401(k) matching, and opportunities for growth.

Qualifications

• Hospitality or restaurant management experience preferred.
• Strong leadership and staff scheduling abilities.
• Excellent guest relations and communication skills.

Responsibilities

• Oversee dine-in service and ensure a high-quality guest experience.
• Directly supervise dining room staff and coordinate with servers.
• Manage reservations, seating, and special events like banquets or catering.
• Monitor and control labor costs while maintaining service standards.
• Maintain cleanliness and safety in the dining area and equipment.
• Support staff development and provide timely coaching when needed.

Skills

Safety Oriented

Teamwork Driven

Punctual

Self-Motivated

Adapts to Change

Organized

Education

College certificate / related experience

Job description

Stancato’s Famiglia in Parma, OH seeks a Front of House Manager to oversee dine-in service, ensure guest satisfaction, and manage servers and scheduling.

You will handle reservations, supervise dining room staff, and contribute to a positive, efficient hospitality team; requires strong leadership and organizational skills.

Competitive hourly pay with overtime, benefits including health, dental, vision, 401(k) matching, and opportunities for growth.