Guest Experience Manager - Dining Room Leader

Quaintance-Weaver Restaurants & Hotels; Greensboro (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Lucky 32 in Greensboro, NC is seeking a friendly and energetic Dining Room Manager to lead a high‑volume, full‑service dining room. You will own shifts, coach staff, manage guest service, and partner with departments to uphold our mission of genuine hospitality.

Ideal candidates bring 2+ years of leadership in a fast-paced restaurant, strong communication, and a detail‑oriented approach to ensure consistently outstanding experiences for every guest.

Qualifications

• 2+ years of experience in restaurant leadership in full-service, moderate to high-volume settings.
• Strong leadership and communication skills.
• Detail-oriented and guest-focused.

Responsibilities

• Communicate clearly and lead teams with the organization's mission and values.
• Collaborate across departments to meet service goals.
• Drive guest delight by delivering outstanding service and consistent standards.
• Own each shift—from opening to closing—and coach colleagues.
• Recruit, hire and develop Lucky Star staff.
• Oversee payroll, daily reports, food cost and wastage.
• Foster leadership development through training and meetings.
• Maintain cleanliness and safety per maintenance and sanitation standards.

Skills

Restaurant leadership

Communication skills

Team management

Detail oriented

Customer service

Job description

Lucky 32 in Greensboro, NC is seeking a friendly and energetic Dining Room Manager to lead a high‑volume, full‑service dining room. You will own shifts, coach staff, manage guest service, and partner with departments to uphold our mission of genuine hospitality.

Ideal candidates bring 2+ years of leadership in a fast-paced restaurant, strong communication, and a detail‑oriented approach to ensure consistently outstanding experiences for every guest.