Guest Experience & Lounge Operations Manager

Hyde Park Hospitality; San Francisco (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Cell Phone Stipend

Disability Insurance

401K Plan with generous Company Matching

Employee Assistance Program (EAP)

Job summary

Hyde Park Hospitality is seeking an Assistant General Manager to oversee daily operations at The Club lounge inside San Francisco International Airport. This role requires a hands-on manager to provide exceptional guest service and manage a variety of hospitality functions.

The ideal candidate should have management experience in fine dining or upscale venues, a Bachelor's degree in business or hospitality, and be able to thrive in a dynamic airport environment. The position offers competitive benefits including medical insurance, PTO, and a 401K plan.

Qualifications

• Management experience in fine dining or upscale hospitality of at least 2-4 years.
• Ability to follow lawful safety, health, and liquor regulations.
• Demonstrated leadership abilities with creating and growing a successful team.

Responsibilities

• Active in the daily operations of the lounge.
• Ensure a high-end guest experience through hospitality.
• Conduct HR functions including recruiting and training.

Skills

Hospitality Focus

Guest Experience

Decision Making

Communication and Influence

Team Building

Integrity / Honest

Developing Others

Technical Credibility

Analytical Thinking

Continual Learning

Education

Bachelor's degree in business or hospitality

Tools

MS Office

Job description

Hyde Park Hospitality is seeking an Assistant General Manager to oversee daily operations at The Club lounge inside San Francisco International Airport. This role requires a hands-on manager to provide exceptional guest service and manage a variety of hospitality functions.

The ideal candidate should have management experience in fine dining or upscale venues, a Bachelor's degree in business or hospitality, and be able to thrive in a dynamic airport environment. The position offers competitive benefits including medical insurance, PTO, and a 401K plan.