Assistant General Manager - Airport Lounge (JFK)

Hyde Park Hospitality, LLC; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Cell phone stipend

Vacation and paid time off

401(k) plan with company match

Job summary

A reputable airport management service is seeking an Assistant General Manager for its JFK Airport lounge. The ideal candidate will oversee daily operations, enhance guest experiences, and ensure compliance with TSA and local regulations. With 2-4 years of management experience in hospitality and strong leadership skills, you will manage staffing, scheduling, and financial targets. This full-time position requires availability on weekends and holidays with competitive benefits including health insurance and a 401(k) plan.

Qualifications

• 2–4 years of management experience in fine dining, hotel, or upscale hospitality.
• Ability to manage multiple priorities in a seven-day schedule.
• Valid alcohol and food-handler certifications as required.

Responsibilities

• Lead daily operations and ensure high-level guest service.
• Manage and develop front-line team while overseeing supply for lounge areas.
• Ensure compliance with TSA, local regulations, and maintain health standards.

Skills

Leadership

Communication

Negotiation

Financial Acumen

Presentation Skills

Computer Skills (MS Office)

Education

Bachelor’s degree in business, hospitality, or related field

Tools

MS Office

Job description

Assistant General Manager - Airport Lounge (JFK)

Hyde Park Hospitality, LLC — On-site, John F. Kennedy International Airport.

Location: JFK Airport, on-site. Employment Type: Full-time. Seniority Level: Mid‑Senior level. Job Function: Management.

Pay Range

$75,000 - $85,000 annually.

Job Summary

The Assistant General Manager will oversee daily operations of the premium lounge, supporting the Sapphire Lounge by The Club at JFK. Responsibilities include managing guest experiences, staffing, scheduling, compliance with TSA and local regulations, and achieving financial targets. The role requires a hands‑on approach and leadership in a seven‑day operation, with availability for weekends and holidays.

Job Responsibilities

• Lead daily operations and ensure high‑level guest service.
• Manage front‑line team, oversee inventory and supply for lounge areas.
• Recruit, hire, counsel, and terminate staff; schedule, payroll, and train staff.
• Develop and mentor front‑line and management personnel.
• Maintain health, safety, and cleanliness standards; conduct safety audits.
• Ensure compliance with TSA, local regulations, and company policies.
• Track and report maintenance issues; coordinate with vendors.
• Drive financial performance to meet company and client targets.
• Other duties as assigned.

Qualifications and Experience

• Management experience in fine dining, hotel, or upscale hospitality for 2–4 years.
• Bachelor’s degree in business, hospitality, or related field (equivalent experience accepted).
• Strong leadership, communication, and negotiation skills.
• Ability to manage multiple priorities and work a seven‑day schedule.
• Financial acumen and business‑orientation.
• Excellent presentation and computer skills (MS Office).
• Physical capability to stand, walk, and move moderate loads on a regular basis.
• Valid alcohol and food‑handler certifications as required; ability to pass airport security background check.

Benefits

• Medical, Dental, Vision insurance.
• Cell phone stipend.
• Disability insurance.
• Vacation and paid time off.
• 401(k) plan with company match.
• Employee assistance program (EAP).
• Corporate discounts on travel, hotels, electronics, and more.

About the Company

Hyde Park Hospitality (HPH) is a fast‑growing company rooted in the food business and recognized by Crain’s Fast 50. We provide airport concessions, staffing, brand licensing, and food and facility management services. HPH values diversity and welcomes all qualified applicants. For more information, visit https://hph-us.com.