Guest Experience Leader for Inclusive Store Growth

lululemon; San Jose (CA); On-site; USD 37,622 - 50,902; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Savings and retirement plan matching

Job summary

lululemon is seeking an Assistant Manager, Guest Experience in San Jose, California. This leadership role is vital for ensuring team members and guests receive a high-quality experience every day. Responsibilities encompass leadership, team culture development, guest engagement, and operational duties, all aimed at enhancing guest satisfaction.

The ideal candidate will create an inclusive environment, support team performance through feedback and coaching, and play a pivotal role in managing store operations. If you thrive in a vibrant retail environment and are committed to guest experiences, we encourage you to apply.

Qualifications

• 1 year of people management experience is required.
• 1 year leadership experience managing operations and projects.
• Creates and fosters an inclusive and diverse team environment.

Responsibilities

• Lead exceptional guest experience by assessing guest connection.
• Support hiring and development of a strong, diverse team.
• Resolve guest feedback and address emergent issues promptly.

Skills

Effective communication

Leadership ability

Problem-solving

Integrity

Guest experience focus

Education

High school diploma, GED, or equivalent

Bachelor's degree or equivalent

Job description

lululemon is seeking an Assistant Manager, Guest Experience in San Jose, California. This leadership role is vital for ensuring team members and guests receive a high-quality experience every day. Responsibilities encompass leadership, team culture development, guest engagement, and operational duties, all aimed at enhancing guest satisfaction.

The ideal candidate will create an inclusive environment, support team performance through feedback and coaching, and play a pivotal role in managing store operations. If you thrive in a vibrant retail environment and are committed to guest experiences, we encourage you to apply.