Guest Experience Leader — Flexible Hours & Tuition Support

McDonald's Restaurants Limited; Hillcrest Heights (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald's invites a part-time Guest Experience Leader to join our Maryland team. The role focuses on welcoming guests, guiding them through ordering, and creating friendly, efficient service between 8am and 8pm. You must be at least 16 years old, bring a positive attitude, and be ready to learn in a fast-paced environment.

We offer competitive pay, benefits like medical/dental/vision coverage, a 401k with matching, paid time off, and Archways to Opportunity education programs.

Qualifications

• Part-time availability between 8am and 8pm.
• Must be 16 years of age or older.
• Ability to greet guests and assist with ordering.
• Willingness to learn and grow in a fast-paced team.

Responsibilities

• Greet guests and communicate with them while ordering.
• Offer help with using the ordering kiosks.
• Provide assistance to those in need of extra hands.
• Check with guests after meal to ensure satisfaction or offer more help.
• Ensure kids receive a kid treat.
• Handle concerns and resolve issues promptly.
• Communicate feedback and recommendations to the restaurant team.

Skills

Customer service

Communication

Teamwork

Job description

McDonald's invites a part-time Guest Experience Leader to join our Maryland team. The role focuses on welcoming guests, guiding them through ordering, and creating friendly, efficient service between 8am and 8pm. You must be at least 16 years old, bring a positive attitude, and be ready to learn in a fast-paced environment.

We offer competitive pay, benefits like medical/dental/vision coverage, a 401k with matching, paid time off, and Archways to Opportunity education programs.