Guest Experience Lead (Shift Leader)

UDF-MyScoop Branding; Dayton (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is hiring a Shift Leader in Dayton, OH. The role supports outstanding service through the Hi Five Guest Experience, ensuring a safe and efficient shift, and compliance with laws and company policies. Must be legally qualified to conduct sales including alcohol and tobacco.

Full-time schedule 37-40 hours/week; 1st, 2nd, or 3rd shift options. Pay range is $13.50–$15.25 per hour, with duties spanning guest services, POS operations, stocking, security, and maintenance.

Responsibilities

• Overall Guest Services: greet Guests with a warm, authentic hello and ensure they leave satisfied with the intention to return to our store.
• DipSide Guest Services: Prepare shakes/malts, cups/cones, sundaes, sodas and hand-packed containers.
• Efficient Operation of Point of Sale System and Gas Console: authorize and control gas sales, ring transactions, handle payments and coupons.
• Stocking Merchandise: keep shelves and freezers filled and presentable, rotate stock and check dates.
• Security: maintain awareness, manage cash drop procedures, and follow tobacco/alcohol management and robbery/violence deterrence programs.

Job description

United Dairy Farmers is hiring a Shift Leader in Dayton, OH. The role supports outstanding service through the Hi Five Guest Experience, ensuring a safe and efficient shift, and compliance with laws and company policies. Must be legally qualified to conduct sales including alcohol and tobacco.

Full-time schedule 37-40 hours/week; 1st, 2nd, or 3rd shift options. Pay range is $13.50–$15.25 per hour, with duties spanning guest services, POS operations, stocking, security, and maintenance.