Guest Experience Lead - Server & Cashier

Empanola, LLC; New Orleans (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Empanola, LLC in New Orleans is seeking enthusiastic, extroverted and friendly people to join our team as Servers and Cashiers. You will greet guests, explain menu items, take orders, and process payments while delivering a welcoming dining experience.

The role emphasizes customer service, teamwork, and the ability to work in a fast-paced environment. Prior experience in service is helpful, and a positive attitude is essential.

Qualifications

• Previous experience in customer service, food service, or other related fields
• Ability to build rapport with guests
• Excellent written and verbal communication skills
• Friendly, outgoing personality
• Experience handling cash
• Ability to lift up to 25 pounds
• Ability to stand and/or walk for long periods of time
• Ability to function well in a fast-paced, team environment
• Previous customer service experience

Responsibilities

• Serve food and beverages to costumers
• Report in timely manner for shift, according to company dress code.
• Function as the "face" of the restaurant, engaging clientele and making their experience pleasant.
• Explain to guests about menu items
• Clean and prepare the dining areas
• Greet and make all guests feel welcome at the restaurant
• Respond to guest inquiries and requests in a timely fashion
• Perform other restaurant duties as assigned

Skills

Customer service

Cash handling

Communication skills

Team player

Friendly personality

Job description

Empanola, LLC in New Orleans is seeking enthusiastic, extroverted and friendly people to join our team as Servers and Cashiers. You will greet guests, explain menu items, take orders, and process payments while delivering a welcoming dining experience.

The role emphasizes customer service, teamwork, and the ability to work in a fast-paced environment. Prior experience in service is helpful, and a positive attitude is essential.