Guest Experience Lead — Salon & Retail

Sport Clips, Inc.; Pooler (GA); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Ongoing training and professional dev

Employee discounts on services and ROP

Mental health support

Career growth opportunities

Job summary

Sport Clips, Inc. is seeking a dynamic Salon Coordinator to welcome clients, manage the reception area, and help ensure smooth salon operations in Pooler, GA.

You will handle inquiries, process payments, assist with retail sales, and collaborate with the team to maintain a high-energy customer experience. Ideal candidates have strong communication, organization, and multitasking abilities, along with a friendly, professional demeanor and a passion for the beauty industry.

Qualifications

• Experience in customer service or front desk roles is helpful but not required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational skills and ability to manage multiple tasks in a fast-paced setting.
• Proficiency with computer applications and basic social media platforms is expected.

Responsibilities

• Greet clients warmly and ensure a positive first impression.
• Answer calls and address client inquiries promptly and professionally.
• Maintain a clean, organized reception area and retail displays.
• Handle cash and credit card transactions as part of daily operations.
• Assist in retail sales with product knowledge and recommendations.
• Monitor and order salon supplies and manage inventory.

Skills

Customer service

Reception front desk

Communication

Organization

Multi-tasking

Friendly demeanor

Tools

Microsoft Office

Social media basics

Job description

Sport Clips, Inc. is seeking a dynamic Salon Coordinator to welcome clients, manage the reception area, and help ensure smooth salon operations in Pooler, GA.

You will handle inquiries, process payments, assist with retail sales, and collaborate with the team to maintain a high-energy customer experience. Ideal candidates have strong communication, organization, and multitasking abilities, along with a friendly, professional demeanor and a passion for the beauty industry.