Guest Experience Lead: Reservations & Seating

Elephante; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Elephante in Dallas, Texas, is seeking a Maitre d’ who will be responsible for managing guest seating and reservations to enhance service quality. You'll actively engage with guests, manage the reservation book, and ensure the venue maintains high cleanliness and hospitality standards.

Previous hospitality experience and in-venue Maitre d’ training will be essential for this role, which requires effective communication and teamwork in a fast-paced environment. Flexible availability for varying shifts is also necessary.

Qualifications

• Experience in a high‑volume restaurant/nightclub/lounge.
• Ability to stand, lift, and bend for extended periods.
• Requires flexibility with varying shifts including weekends and holidays.

Responsibilities

• Manage seating and reservations for guests.
• Maintain cleanliness of entrance area and venue.
• Participate in daily pre-service meetings.

Skills

Customer service

Reservation management

Cleanliness standards

Team collaboration

Education

Previous hospitality experience

Company in-venue Maitre d’ training

Job description

Elephante in Dallas, Texas, is seeking a Maitre d’ who will be responsible for managing guest seating and reservations to enhance service quality. You'll actively engage with guests, manage the reservation book, and ensure the venue maintains high cleanliness and hospitality standards.

Previous hospitality experience and in-venue Maitre d’ training will be essential for this role, which requires effective communication and teamwork in a fast-paced environment. Flexible availability for varying shifts is also necessary.