Guest Experience Lead — Pet Care Front Desk (Weekly Pay)

Skiptown; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts on all Skiptown •

Cha-Ching Fridays! (weekly pay)

Discounted pet insurance

Job summary

Skiptown in Charlotte seeks a friendly Support Skipper to greet guests at the front desk, manage bookings, and assist with check-ins and check-outs. You will help with questions about services and memberships, and process payments for services and retail items.

This part-time role requires weekend availability and a comfort with a fast-paced, guest-facing environment and dogs in a lively pet-care setting.

Qualifications

• Customer service or front desk experience is preferred.
• Comfortable working in a fast-paced, guest-facing role.
• Ability to interact positively with guests and pups.

Responsibilities

• Welcome guests warmly and provide prompt service.
• Answer questions about services, memberships, pricing, and events.
• Assist with check-ins/check-outs and manage bookings.
• Process payments for services and retail items.
• Keep front desk tidy and guest-ready.

Skills

Friendly demeanor

Customer service

Multitasking

Problem solving

Job description

Skiptown in Charlotte seeks a friendly Support Skipper to greet guests at the front desk, manage bookings, and assist with check-ins and check-outs. You will help with questions about services and memberships, and process payments for services and retail items.

This part-time role requires weekend availability and a comfort with a fast-paced, guest-facing environment and dogs in a lively pet-care setting.