Guest Experience Lead Host

Saranello's; Wheeling (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program - Focusing

Paid Vacation

Blue Cross Blue Shield Medical

Dental & Vision Insurance

Life, Accident Protection & Critical},

Domestic Partner Benefits

401(k)

Job summary

Saranello’s, a rustic trattoria in Wheeling, IL, seeks Lead Host Staff to coordinate guest seating and reservations, manage wait lists and ensure smooth table turnover while maintaining a warm, professional demeanor. The Lead Host is the first and last contact with guests and oversees host team training and performance.

At least 2 years of host experience in a high-volume restaurant is required. Benefits include discounts, employee assistance, paid vacation for qualifying employees, BCBS medical

Qualifications

• 2+ years of host experience in a high-volume restaurant.
• Ability to coordinate guest seating and reservations for the host team.
• Strong communication and guest-relations skills.

Responsibilities

• Coordinate guest seating and reservations for the host team.
• Effectively manage wait lists and provide accurate wait times.
• Coordinate with management to ensure smooth table turnover.
• Maintain a professional, warm demeanor throughout each shift.

Skills

Lead Host experience

Team coordination

Guest service

Tools

Reservation system

Job description

Saranello’s, a rustic trattoria in Wheeling, IL, seeks Lead Host Staff to coordinate guest seating and reservations, manage wait lists and ensure smooth table turnover while maintaining a warm, professional demeanor. The Lead Host is the first and last contact with guests and oversees host team training and performance.

At least 2 years of host experience in a high-volume restaurant is required. Benefits include discounts, employee assistance, paid vacation for qualifying employees, BCBS medical