Guest Experience Lead — Growth & Tuition Support

McDonald's; La Porte (TX); On-site; USD 15,000 - 21,000; Part time

Job summary

McDonald’s in Texas is seeking a Guest Experience Leader. You will greet guests, assist with kiosk ordering, and ensure satisfaction while maintaining a fast-paced, team environment. The role emphasizes courteous service, quick thinking, and a positive attitude to help guests enjoy their visit.

Qualifications include being at least 16 years old, strong communication, and a willingness to learn. Training will cover all duties, with opportunities for growth and schedule flexibility.

Qualifications

• Must be 16 years of age or older to work as a Guest Experience Leader.
• Outstanding attitude, willingness to learn and grow, and ability to excel in a fast-paced team environment.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Assisting guests who need extra help.
• Checking guest satisfaction after meals and offering further assistance.
• Ensuring kids receive a kid treat when appropriate.
• Handling guest concerns and feedback.
• Communicating with the restaurant team to share feedback and recommendations.

Skills

Guest service

Communication

Teamwork

Kiosk assistance

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Job description

McDonald’s in Texas is seeking a Guest Experience Leader. You will greet guests, assist with kiosk ordering, and ensure satisfaction while maintaining a fast-paced, team environment. The role emphasizes courteous service, quick thinking, and a positive attitude to help guests enjoy their visit.

Qualifications include being at least 16 years old, strong communication, and a willingness to learn. Training will cover all duties, with opportunities for growth and schedule flexibility.