Guest Experience Lead: Front Desk & Night Auditor

BLOOMFIELD HOSPITALITY; Bloomfield (NM); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

BLOOMFIELD HOSPITALITY is looking for a friendly and dependable Front Desk Clerk / Night Auditor to join their team in Bloomfield and Farmington. The successful candidate will manage guest check-ins and check-outs, reservations, and nightly audits while ensuring exceptional customer service. Ideal applicants should possess hospitality experience, strong communication skills, and a service-oriented attitude. Flexible availability for nights, weekends, and holidays is essential. This role offers a unique opportunity to gain hands-on experience across hotel departments.

Qualifications

• Hospitality experience preferred.
• Strong communication and multitasking skills.
• Friendly, service-oriented attitude.
• Flexible availability, including nights, weekends, and holidays.
• Willingness to work at both Bloomfield and Farmington locations.

Responsibilities

• Greet guests and complete check-in and check-out professionally.
• Manage reservations, payments, and guest inquiries.
• Perform nightly audits and prepare daily reports.
• Answer phones and direct calls appropriately.
• Keep the front desk area organized and well-stocked.
• Cross-train in other departments to support overall hotel operations.

Skills

Hospitality experience

Strong communication skills

Multitasking skills

Friendly, service-oriented attitude

Flexible availability

Job description

BLOOMFIELD HOSPITALITY is looking for a friendly and dependable Front Desk Clerk / Night Auditor to join their team in Bloomfield and Farmington. The successful candidate will manage guest check-ins and check-outs, reservations, and nightly audits while ensuring exceptional customer service. Ideal applicants should possess hospitality experience, strong communication skills, and a service-oriented attitude. Flexible availability for nights, weekends, and holidays is essential. This role offers a unique opportunity to gain hands-on experience across hotel departments.