Guest Experience Lead — Front Desk Agent

Evolution Hospitality; Sedona (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision coverage

Short-Term & Long-Term Disability

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Evolution Hospitality is seeking a Front Desk Agent for L'Auberge de Sedona. You will greet guests, handle efficient check-ins/outs, and respond to requests with a welcoming demeanor.

You’ll use hotel software and MS Office to manage reservations and guest information, while coordinating with teams to ensure a seamless guest experience. Strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office is expected.

Responsibilities

• Deliver warm, efficient check-ins and check-outs for guests.
• Assist guests with requests and information to ensure a memorable stay.
• Coordinate with teams to resolve issues and maintain smooth front desk operations.
• Maintain organization of reservations and financial details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Evolution Hospitality is seeking a Front Desk Agent for L'Auberge de Sedona. You will greet guests, handle efficient check-ins/outs, and respond to requests with a welcoming demeanor.

You’ll use hotel software and MS Office to manage reservations and guest information, while coordinating with teams to ensure a seamless guest experience. Strong communication and multitasking are essential.