Guest Experience Lead – Food & Beverage

Kansas Crossing Casino LC; Pittsburg (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

Kansas Crossing Casino is seeking a Food and Beverage Supervisor to oversee daily operations in the food and beverage areas and lead the team to deliver outstanding guest service. The role emphasizes hospitality, teamwork, and adherence to safety and quality standards.

The position requires 2 years of management experience in F&B, strong communication skills, and a leadership mindset. On-site role in Pittsburg, KS with a focus on delivering Fun, Friendly and Community values.

Qualifications

• Must be at least 21 years old.
• High school diploma or equivalent; an associate degree is preferred.
• Two years of food and beverage management experience.
• Excellent written and oral communication; strong leadership abilities.

Responsibilities

• Supervise daily operations of food and beverage areas and staff.
• Lead pre-shift meetings and communicate goals to team.
• Ensure guest satisfaction and uphold the core values of the company.
• Enforce department standards, policies and safety practices.
• Train, develop and provide feedback to team members.

Skills

Communication skills

Leadership

Customer service

Attention to detail

Excel

Education

High school diploma or equivalent

Associates degree in Business Management

Tools

Word

Job description

Kansas Crossing Casino is seeking a Food and Beverage Supervisor to oversee daily operations in the food and beverage areas and lead the team to deliver outstanding guest service. The role emphasizes hospitality, teamwork, and adherence to safety and quality standards.

The position requires 2 years of management experience in F&B, strong communication skills, and a leadership mindset. On-site role in Pittsburg, KS with a focus on delivering Fun, Friendly and Community values.