Guest Experience Lead — Flexible Hours & Benefits

Dave & Buster's Management Corporation, Inc.; Winston-Salem (NC); On-site; USD 10,000 - 14,000; Full time

Benefits offered by this job

Flexible scheduling

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Dave & Buster’s is hiring a Winner’s Circle teammate in Winston-Salem, NC. You’ll be the first impression for Guests, guiding them through their Midway experience with a friendly, high-energy approach.

You will greet Guests, answer questions, make recommendations, assist with games, and work with team members to keep service fast, accurate and enjoyable for all.

Flexible schedules support school or other commitments, and the benefits package includes medical, dental, vision and 401K.

Qualifications

• Must be at least 18 years of age.
• Be friendly and able to smile frequently.
• Work days, nights and weekends as required.
• Lift and carry up to 30 pounds.
• Walk or stand for long periods in a noisy, fast-paced environment.

Responsibilities

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games.
• Keeps supervisor informed of problems and takes corrective action as needed.
• Provides timely and accurate service while managing wait times and communicating with Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Assists Guests with all requests and answers questions, making recommendations on items.
• Provides game assistance and notifies Management as needed.
• Maintains stock, displays and secure merchandise; conducts inventory as applicable.

Skills

Strong communicator

Job description

Dave & Buster’s is hiring a Winner’s Circle teammate in Winston-Salem, NC. You’ll be the first impression for Guests, guiding them through their Midway experience with a friendly, high-energy approach.

You will greet Guests, answer questions, make recommendations, assist with games, and work with team members to keep service fast, accurate and enjoyable for all.

Flexible schedules support school or other commitments, and the benefits package includes medical, dental, vision and 401K.