Guest Experience Lead & Events Specialist

John Wayne Enterprises; Fort Worth (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

John Wayne Enterprises in Fort Worth, TX seeks a Key Holder to support museum and retail operations. This part-time role involves leading guest engagement, executing event responsibilities, and ensuring operational excellence while upholding brand standards.

The ideal candidate will act as a floor lead in the absence of managers, maintain professionalism, and provide exceptional service in a dynamic retail environment. Availability for weekends and events is essential.

Qualifications

• 1–2 years of retail, hospitality, or customer service experience preferred.
• Strong communication skills and confidence interacting with guests.
• Availability for weekends, evenings, and special events.

Responsibilities

• Serve as the designated floor lead when Assistant Managers are not present.
• Maintain daily store readiness including cleanliness and presentation.
• Support daily sales by assisting guests and recommending products.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

John Wayne Enterprises in Fort Worth, TX seeks a Key Holder to support museum and retail operations. This part-time role involves leading guest engagement, executing event responsibilities, and ensuring operational excellence while upholding brand standards.

The ideal candidate will act as a floor lead in the absence of managers, maintain professionalism, and provide exceptional service in a dynamic retail environment. Availability for weekends and events is essential.