Guest Experience Lead Cashier

Ulta; Foxborough (MA); On-site; USD 23,000 - 36,000; Full time

Job summary

Ulta Beauty in Foxborough, MA is hiring a Lead Cashier to ensure accurate guest transactions, loyalty engagement, and high standards at the cashwrap. The role trains new cashiers, supports the leadership team, and drives sales while maintaining store aesthetics.

The ideal candidate has at least 2 years of relevant experience, strong communication, and the ability to multi-task in a fast-paced environment. Availability for a flexible schedule is required.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, loyalty, and shrink as set by Ulta Beauty for the store.
• Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges; book appointments for services and in-store events to deliver an unrivaled guest experience while driving sales.

Skills

Guest service

Communication

Team collaboration

Problem solving

Attention to detail

Customer relationship building

Education

High school diploma is preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty in Foxborough, MA is hiring a Lead Cashier to ensure accurate guest transactions, loyalty engagement, and high standards at the cashwrap. The role trains new cashiers, supports the leadership team, and drives sales while maintaining store aesthetics.

The ideal candidate has at least 2 years of relevant experience, strong communication, and the ability to multi-task in a fast-paced environment. Availability for a flexible schedule is required.