Guest Experience Lead

Limachamber; Kentucky; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid Time Away

Flexible Schedule

401k Plan with potential % match

Free Employee Meals

Hourly Premium Pay

Archways College Tuition Assistance $2

Employee Discount 30%

Instant pay options

Free Uniforms

Job summary

McDonald’s Guest Experience Leader role offers engaging, fast-paced work in a restaurant setting. You will greet guests, assist with ordering, and ensure a friendly, efficient dining experience.

Part-time and full-time shifts are available, with opportunities for growth, training, and benefits. This position emphasizes customer service, teamwork, and a positive attitude.

Qualifications

• No experience is necessary.
• Training will be provided to learn required skills.
• Must be 16 years of age or older.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Offer help to guests needing extra hands.
• Check with guests after they have their food to ensure satisfaction or to see if they need anything else.
• Handle guest concerns and escalate as needed.
• Provide feedback and recommendations to the restaurant team.

Job description

Start a flexible schedule today and work with some great people along the way!

We are looking for friendly, enthusiastic people who find joy in serving others. No experience is necessary. We will come alongside to make sure you get the training to learn the skills you will need to be successful as a part of our team.

Availability: All shifts available, part-time and full-time positions.

Along with a very competitive wage we also offer competitive benefits that include:

• Paid Time Away for all Crew Members
• Flexible Work Schedule
• 401k Plan with potential % match
• Free Employee Meals
• Hourly Premium Pay Opportunity
• Earn a High School Diploma through Archways
• Archways College Tuition Assistance $2500 Crew $3000 Manager per year
• 30% McDonald’s national employee discount
• Instant pay options
• Free Uniforms

Schedule:

Full-time or Part-time First shift, Mid shift, Second Shift,

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald’s Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job.

See a day in the life of a Guest Experience Lead at McDonald's

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for

The Guest Experience Leader gets to create feel-good moments everyday with customers by:

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Licenses / Certifications: N/A