Guest Experience Houseperson

Hollywood Casino Gulf Coast; Bay St. Louis (MS); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Hollywood Casino Gulf Coast in Bay St. Louis, MS is seeking a housekeeping associate to maintain and clean office spaces and hotel public areas, ensuring safety and cleanliness. You will handle linen transport, respond to guest requests, and support housekeeping teams with a courteous attitude.

Candidates should have a high school diploma or GED, 18+ years old, and the ability to lift up to 50 pounds. Prior hotel experience is preferred, with a flexible, team-oriented work approach.

Qualifications

• High school diploma or GED or equivalent required.
• 1–3 months related experience and/or training preferred.
• Prior hotel experience preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Must be 18 years of age or older.
• Ability to lift up to 50 pounds and move up to 100 pounds.

Responsibilities

• Maintain and clean all office spaces and hotel public areas; ensure areas are free of safety hazards.
• Inform Housekeeping Supervisors or Manager of linen shortages.
• Maintain cleanliness of guest room halls.
• Deliver internal and external guest requests.
• Exhibit a friendly, helpful and courteous manner with customers and team members.
• Transport linen from loading dock to guestroom floors.
• Pull linen from laundry chute and place in carts for laundering.
• Perform any duties assigned by Supervisor or management.

Skills

Good communication

Reading comprehension

Education

High school diploma or GED

Job description

Hollywood Casino Gulf Coast in Bay St. Louis, MS is seeking a housekeeping associate to maintain and clean office spaces and hotel public areas, ensuring safety and cleanliness. You will handle linen transport, respond to guest requests, and support housekeeping teams with a courteous attitude.

Candidates should have a high school diploma or GED, 18+ years old, and the ability to lift up to 50 pounds. Prior hotel experience is preferred, with a flexible, team-oriented work approach.