Guest Experience Housekeeping Supervisor

Suffolk Regional OTB / Jake's 58 Casino Hotel; Village of Islandia (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Suffolk Regional OTB / Jake's 58 Casino Hotel in Village of Islandia is hiring a supervisory role to oversee room attendants and maintain cleanliness standards. Candidates should have an Associate's degree or equivalent experience and strong communication skills.

The position involves ensuring optimum staffing levels, inspecting guest areas, and promoting a high level of guest service. This role requires frequent walking, climbing, and the ability to handle up to 50 pounds. Weekend and holiday shifts may be necessary.

Qualifications

• 3-5 years related experience and/or training desired.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic math skills for handling cash and processing sales transactions.

Responsibilities

• Supervise room attendants and ensure cleanliness standards are met.
• Inspect guest and employee areas for compliance with safety and cleanliness.
• Communicate with Front Office to ensure guest satisfaction.

Skills

Supervisory experience

Effective communication

Attention to detail

Ability to train others

Education

Associate’s degree or equivalent

Job description

Suffolk Regional OTB / Jake's 58 Casino Hotel in Village of Islandia is hiring a supervisory role to oversee room attendants and maintain cleanliness standards. Candidates should have an Associate's degree or equivalent experience and strong communication skills.

The position involves ensuring optimum staffing levels, inspecting guest areas, and promoting a high level of guest service. This role requires frequent walking, climbing, and the ability to handle up to 50 pounds. Weekend and holiday shifts may be necessary.