Guest Experience Housekeeping Specialist

Residence Inn Columbus Downtown & Buckeye Bourbon House; Columbus (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

Residence Inn Columbus Downtown & Buckeye Bourbon House is seeking a hotel housekeeping professional to maintain clean guest rooms and public spaces. You will greet guests, assist other departments, and perform varied duties to enhance the guest experience.

The role requires stamina for standing, walking, and lifting up to 50 lbs, with frequent stair climbing and bending. Competitive hourly pay and a dynamic hotel environment are offered.

Qualifications

• Ability to stand, walk, and bend for extended periods.
• Physical stamina to lift up to 50 lbs and push/pull up to 100 lbs.
• Strong attention to cleanliness and guest satisfaction.
• Willingness to assist in multiple departments as needed.

Responsibilities

• Greet and welcome the guest, and respond to their needs promptly.
• Clean corridors, guest areas, lobby, service areas and linen closets.
• Empty housekeepers' trash and linen bags and carry to dumpster.
• Deliver rollaway beds and cribs to guestrooms.
• Turn mattresses as directed by management.
• Stock supplies needed for linen closets.
• Vacuum public areas and corridors and mop vending machine areas.
• Check and clean all public restrooms and elevators several times daily.
• Assist with luggage handling and strip beds when needed.
• Check lights and change bulbs; maintain outside grounds daily.

Skills

Quality of Cleanliness

Efficiency/Production

Friendliness/Helpfulness

Guest Satisfaction

Initiative

Job description

Residence Inn Columbus Downtown & Buckeye Bourbon House is seeking a hotel housekeeping professional to maintain clean guest rooms and public spaces. You will greet guests, assist other departments, and perform varied duties to enhance the guest experience.

The role requires stamina for standing, walking, and lifting up to 50 lbs, with frequent stair climbing and bending. Competitive hourly pay and a dynamic hotel environment are offered.