Guest-Experience Housekeeping Associate

Hotel Equities; Bismarck (ND); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities

Reduced Hotel Rates Across Portfolio

Life Insurance

Flexible Spending Account

Job summary

Hotel Equities is seeking a friendly, service-oriented Houseperson to join our team. This role supports hotel operations by maintaining clean guest rooms and public areas, delivering exceptional service, and contributing to overall guest satisfaction.

The Houseperson helps ensure cleanliness, safety, and efficiency across the property, including bed making, linen changes, and supply replenishment. The position may require weekend and holiday shifts in a fast-paced hospitality environment.

Qualifications

• Previous housekeeping or hotel experience preferred but not required.
• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.

Responsibilities

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.

Skills

Attention to detail

Time management

Customer service

Team player

Tools

PMS

Housekeeping systems

Mobile devices

Job description

Hotel Equities is seeking a friendly, service-oriented Houseperson to join our team. This role supports hotel operations by maintaining clean guest rooms and public areas, delivering exceptional service, and contributing to overall guest satisfaction.

The Houseperson helps ensure cleanliness, safety, and efficiency across the property, including bed making, linen changes, and supply replenishment. The position may require weekend and holiday shifts in a fast-paced hospitality environment.