Guest Experience Housekeeper

Radisson Hotel and Conference Center; Cedar Rapids (IA); On-site; USD 17,908 - 23,419; Full time

Job summary

Radisson Hotel and Conference Center in Cedar Rapids is seeking a diligent housekeeping teammate to maintain clean guestrooms and public areas, including lobby, breakfast area, pool, gym, and corridors. The role emphasizes attention to detail and timely cleaning.

You will replace linens, stock supplies, operate laundry equipment, and respond to guest inquiries with professionalism while upholding safety and cleanliness standards.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Job description

Radisson Hotel and Conference Center in Cedar Rapids is seeking a diligent housekeeping teammate to maintain clean guestrooms and public areas, including lobby, breakfast area, pool, gym, and corridors. The role emphasizes attention to detail and timely cleaning.

You will replace linens, stock supplies, operate laundry equipment, and respond to guest inquiries with professionalism while upholding safety and cleanliness standards.