Guest Experience Housekeeper

Extended Stay America; Akron (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Extended Stay America in Akron, OH is seeking a Housekeeper to clean guest rooms in accordance with brand standards, delivering a clean and comfortable stay for guests. Responsibilities include stocking carts, maintaining carts rooms and laundry areas, reporting maintenance issues and any guest property, assisting with other hotel areas, and completing Extended Stay University training.

The role requires reliability, attention to detail, and teamwork in a fast-paced environment.

Qualifications

• Understand instructions, policies, and guidelines.
• Engage in effective communication with management and staff.
• Follow guidelines, adhere to time objectives, and company standards.

Responsibilities

• Clean assigned guest rooms per company standards.
• Maintain housekeeping carts, cart rooms and laundry areas.
• Stock carts and cart rooms as directed by management.
• Report maintenance issues to front desk and/or manager on duty.
• Report guest property left in rooms to front desk and/or manager.
• Assist guests and provide accommodations when possible.
• Complete required ESA training.
• Assist with cleaning other hotel areas as assigned by management.
• Maintain overall hotel cleanliness and safety.

Skills

Communication skills

Time management

Judgment

Job description

Extended Stay America in Akron, OH is seeking a Housekeeper to clean guest rooms in accordance with brand standards, delivering a clean and comfortable stay for guests. Responsibilities include stocking carts, maintaining carts rooms and laundry areas, reporting maintenance issues and any guest property, assisting with other hotel areas, and completing Extended Stay University training.

The role requires reliability, attention to detail, and teamwork in a fast-paced environment.