Guest Experience House Attendant

Highgate; Kenner (LA); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

Tuition reimbursement

Employee assistance program

Jury duty leave

Job summary

Highgate Hotels is seeking a House Attendant for the La Quinta New Orleans Airport location in Kenner, LA. The role focuses on maintaining cleanliness of all areas and assisting guests with requests, including delivering items to guestrooms and supporting routine tasks.

The position requires physical strength, the ability to stand throughout shifts, and clear communication with guests and colleagues. Competitive benefits and opportunities for growth accompany this role.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for Lost and Found according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Physical strength

Stamina

Communication

Guest service

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a House Attendant for the La Quinta New Orleans Airport location in Kenner, LA. The role focuses on maintaining cleanliness of all areas and assisting guests with requests, including delivering items to guestrooms and supporting routine tasks.

The position requires physical strength, the ability to stand throughout shifts, and clear communication with guests and colleagues. Competitive benefits and opportunities for growth accompany this role.