Guestroom Attendant — Full-Time, Friendly Service

Holiday Inn New Orleans Airport North; Kenner (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Holiday Inn New Orleans Airport North in Kenner, LA seeks a Room Attendant to maintain clean guestrooms and provide courteous service to guests. The role requires flexible hours and adherence to hotel standards in a busy housekeeping department.

The position emphasizes friendly guest interactions, attention to detail, and the ability to work standing for long periods while lifting up to light weights. Prior hotel experience is preferred.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling.
• Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
• Comply with Expotel Hospitality Service standards and regulations to ensure safe, efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties including guest supplies and linen for housekeeping cart setup.
• Remove trash and dirty linen from guestrooms and hallways.
• Keep hallways and public areas clean and vacuumed.
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Clean room with door closed unless guest requests otherwise.
• Report missing items and maintenance needs to Housekeeping Supervisor/Manager.
• Handle Lost and Found items according to standards.

Skills

Customer service

Communication

Problem solving

Attention to detail

Stamina

Education

High School diploma

Job description

Holiday Inn New Orleans Airport North in Kenner, LA seeks a Room Attendant to maintain clean guestrooms and provide courteous service to guests. The role requires flexible hours and adherence to hotel standards in a busy housekeeping department.

The position emphasizes friendly guest interactions, attention to detail, and the ability to work standing for long periods while lifting up to light weights. Prior hotel experience is preferred.