Guest Experience Host with Flexible Hours & Growth

Ontario Trillium Foundation; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Great pay

Flexible schedules

Growth opportunities

Job summary

The Melting Pot is seeking an energetic Host/Concierge to provide total guest satisfaction during dining. You will be the face of the restaurant, welcoming guests, seating parties, and collaborating with servers and managers to ensure seamless service.

We value a great attitude, teamwork, and dependable individuals. Enjoy flexible schedules, meal benefits, and opportunities to grow within a premier fondue restaurant in ABQ Uptown.

Qualifications

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Promote and maintain positive guest relations.
• Adhere to and maintain company policies and standards.

Responsibilities

• Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant.
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Skills

Guest service

Communication

Teamwork

Job description

The Melting Pot is seeking an energetic Host/Concierge to provide total guest satisfaction during dining. You will be the face of the restaurant, welcoming guests, seating parties, and collaborating with servers and managers to ensure seamless service.

We value a great attitude, teamwork, and dependable individuals. Enjoy flexible schedules, meal benefits, and opportunities to grow within a premier fondue restaurant in ABQ Uptown.