Guest Experience Host: Welcoming, Seating & Reservations

Lodging Dynamics; Scottsdale (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive hourly wage plus tips

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off (PTO)

Holiday Pay Opportunities

Job summary

Canopy Scottsdale Old Town, operated by Lodging Dynamics, is seeking a part-time Host to welcome guests, manage reservations, and balance seating across server sections in a fast-paced dining and lounge environment. You will work closely with servers, bartenders, and the kitchen to ensure smooth service during peak times and events.

The role requires strong guest service and communication skills, with weekend and holiday shifts. Training and heat safety awareness will be provided.

Qualifications

• One or more years of customer service, hospitality, or food and beverage experience.
• Previous host, server, or F&B experience in a restaurant, hotel, or high-volume setting preferred.

Responsibilities

• Greet and seat guests warmly and promptly upon arrival.
• Manage reservations, waitlist, and call-ahead requests; arrange large parties and special requests.
• Quote accurate wait times and keep waiting guests informed.
• Escort guests to tables, present menus, fill water glasses, and share daily features.
• Maintain seating chart and balance workload across server sections.
• Coordinate with servers, bartenders, and kitchen on table status and special requests.
• Ensure tables are clean and properly set; reset tables during busy periods.
• Answer phone calls professionally and share information about hours, menus, and events.

Skills

Guest service

Communication

Multitasking

Organization

Teamwork

POS familiarity

Job description

Canopy Scottsdale Old Town, operated by Lodging Dynamics, is seeking a part-time Host to welcome guests, manage reservations, and balance seating across server sections in a fast-paced dining and lounge environment. You will work closely with servers, bartenders, and the kitchen to ensure smooth service during peak times and events.

The role requires strong guest service and communication skills, with weekend and holiday shifts. Training and heat safety awareness will be provided.