Guest Experience Host — Friendly Seating & Service

Harri; Santa Cruz (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Denny's is seeking a Host/Hostess in Santa Cruz to greet and seat guests, manage seating rotations, and assist team members to ensure a pleasant dining experience. The role emphasizes friendly service, accuracy in transactions, and awareness of guest needs, with opportunities to describe promotions and upsell beverages.

Ideal candidates will have strong English communication, dependable work ethic, and the ability to work flexible hours, including evenings and weekends, in a fast-paced

Qualifications

• Must be able to communicate effectively in English, both orally and in writing.
• Must be able to work in a team environment.
• Must have excellent guest service skills.
• Must be dependable and able to learn basic tasks and follow instructions.
• Must be able to work flexible schedule, including holidays, nights, and weekends.

Responsibilities

• Greet and seat guests in a friendly manner and acknowledge them at departure.
• Assist other service personnel to provide total guest satisfaction.
• Handle payments and operate the point of sale system.
• Describe promotions and suggestively sell while seating guests; take initial beverage order.
• Address complaints promptly and notify supervisor of issues.

Skills

English communication

Guest service skills

Teamwork

Dependable

Flexibility schedule

Job description

Denny's is seeking a Host/Hostess in Santa Cruz to greet and seat guests, manage seating rotations, and assist team members to ensure a pleasant dining experience. The role emphasizes friendly service, accuracy in transactions, and awareness of guest needs, with opportunities to describe promotions and upsell beverages.

Ideal candidates will have strong English communication, dependable work ethic, and the ability to work flexible hours, including evenings and weekends, in a fast-paced