Guest Experience Host – Warm Welcomes & Smooth Seating

Wahlburgers; Minneapolis (MN); On-site; USD 17,908,800 - 27,552,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Job summary

Wahlburgers in Minneapolis, MN seeks a Host to greet guests, manage seating, and support a welcoming dining environment. The role emphasizes hospitality, accurate table management, and communicating with servers and managers to ensure a memorable guest experience.

The ideal candidate will be friendly, punctual, and able to work in a fast-paced restaurant, delivering exceptional service and representing the Wahlburgers story with enthusiasm.

Qualifications

• Minimum Requirements include basic computer skills and ability to work in a high-volume, fast-paced environment.
• Ability to articulate the restaurant's story and mission.
• Passion for hospitality and delivering memorable dining experiences.

Responsibilities

• Create a positive and memorable guest experience by welcoming guests warmly.
• Answer guest questions about flow, food, beverages, and the restaurant story.
• Seat guests, manage table availability, and communicate seating plans with staff.
• Handle guest complaints by listening, informing a manager, and resolving issues.
• Thank guests and invite them to return.

Skills

Hospitality

Customer service

Teamwork

Multitasking

Communication

Basic computer skills

Job description

Wahlburgers in Minneapolis, MN seeks a Host to greet guests, manage seating, and support a welcoming dining environment. The role emphasizes hospitality, accurate table management, and communicating with servers and managers to ensure a memorable guest experience.

The ideal candidate will be friendly, punctual, and able to work in a fast-paced restaurant, delivering exceptional service and representing the Wahlburgers story with enthusiasm.