Guest Experience Host — Warm Welcomes & Service

La Popular; Hawthorne, Northern (CA, KY); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Eureka! Hospitality is seeking a friendly Hospitality Guide to welcome guests, seat them, and help run a smooth service at multiple California locations. You will greet guests with a personal touch, manage wait times, and assist the team to keep the dining area clean and welcoming.

Ideal candidates are 18+, hold a Food Handler Safety Card, and thrive in a fast-paced, team-driven environment. Non-exempt position reporting to General Manager, with on-site duties across Hawthorne locations.

Qualifications

• Must be at least 18 years old.
• Food Handler Safety Card required.
• Excellent customer service and friendly demeanor.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and seat them professionally.
• Handle incoming calls courteously.
• Maintain cleanliness of entrance and hospitality area.
• Explain Eureka's service model to guests and assist accordingly.
• Operate the POS system accurately and efficiently.
• Assist with bussing and table setup, and deliver food/beverages as needed.

Skills

Outgoing personality

Passion for the brand

Attendance punctuality

Customer service oriented

Teamwork

Tools

Yelp waitlist iPad

Third Party Tablets

Job description

Eureka! Hospitality is seeking a friendly Hospitality Guide to welcome guests, seat them, and help run a smooth service at multiple California locations. You will greet guests with a personal touch, manage wait times, and assist the team to keep the dining area clean and welcoming.

Ideal candidates are 18+, hold a Food Handler Safety Card, and thrive in a fast-paced, team-driven environment. Non-exempt position reporting to General Manager, with on-site duties across Hawthorne locations.