Guest Experience Host: Warm Welcomes & Seamless Seating

Wild Wing Cafe; Selma (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Job summary

Wild Wing Cafe in Selma, NC is hiring a friendly Host/Hostess to welcome guests, seat them at appropriate tables, and help ensure a smooth dining experience for all patrons.

The ideal candidate has a high school diploma or equivalent, proven customer service experience, and excellent communication and interpersonal skills. You should be able to multitask in a fast-paced environment, stay organized, and help with side duties as needed to keep the restaurant running smoothly.

Qualifications

• High school diploma or equivalent.
• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.
• Strong organizational skills.
• Ability to work in a fast-paced environment.
• Knowledge of restaurant procedures and customer service principles.

Responsibilities

• Greet guests as they arrive and thank them as they leave.
• Seat guests based on their preferences and the restaurant's availability.
• Answer incoming calls and take reservations when needed.
• Manage the waiting list and notify guests when tables are ready.
• Assist with setting up and clearing tables as needed.
• Collaborate with servers and kitchen staff to ensure guest satisfaction.
• Handle guest inquiries and resolve any issues that may arise.
• Maintain a clean and organized work area.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Organizational skills

Fast-paced environment

Restaurant procedures knowledge

Education

High school diploma or equivalent

Job description

Wild Wing Cafe in Selma, NC is hiring a friendly Host/Hostess to welcome guests, seat them at appropriate tables, and help ensure a smooth dining experience for all patrons.

The ideal candidate has a high school diploma or equivalent, proven customer service experience, and excellent communication and interpersonal skills. You should be able to multitask in a fast-paced environment, stay organized, and help with side duties as needed to keep the restaurant running smoothly.