Guest Experience Host — Warm Welcome & Seamless Seating

Flanigan; Florida; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Five Day Work Week

Paid Vacation

Health Insurance

401K Plan

Employee Meals

Job summary

Flanigan’s is seeking a friendly Host/Hostess to greet guests, manage seating flow, and maintain a welcoming entrance experience. You will usher guests to tables, answer questions, and help keep the foyer clean and organized.

Responsibilities include managing the wait list, coordinating with the manager on duty, and ensuring smooth opening/closing duties. The role emphasizes exceptional hospitality and customer service in a fast-paced setting.

Qualifications

• Must be able to speak, read, and write English.

Responsibilities

• Greet guests and seat them at tables in a timely, courteous manner.
• Manage the Wait List and assist guests in finding a table.
• Answer guest questions and relay inquiries to the manager on duty.
• Ensure foyer, host station, and wait area are clean and well-stocked.
• Handle opening/closing duties and shift changes.
• Provide warm farewell with Flanigan's Smile Talk.
• Assist with restocking menus and maintaining restroom cleanliness.
• Answer telephone within 4 rings and direct guests to staff.

Skills

English language skills

Job description

Flanigan’s is seeking a friendly Host/Hostess to greet guests, manage seating flow, and maintain a welcoming entrance experience. You will usher guests to tables, answer questions, and help keep the foyer clean and organized.

Responsibilities include managing the wait list, coordinating with the manager on duty, and ensuring smooth opening/closing duties. The role emphasizes exceptional hospitality and customer service in a fast-paced setting.