Guest Experience Host: Warm Welcome & Seamless Seating

Flanigan; Florida; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Five Day Work Week

Paid Vacation: 1–3 weeks over time

Health Insurance – Medical & Dental

401K Plan – Immediate Eligibility

Shift meals at 50% off

Job summary

Flanigan’s is seeking a friendly host/hostess to greet guests, seat them promptly, and manage the wait list with a cheerful demeanor. You will maintain a clean foyer and host area, answer questions, and assist guests throughout their visit with the signature Flanigan’s Smile Talk.

The role requires physical mobility, ability to lift up to 50 lbs, and fluency in English. Florida Responsible Vendor and food safety certifications are required, with full compliance to state statutes.

Qualifications

• Must be able to reach, bend, and stoop frequently.
• Able to lift up to 50 lbs.
• Ability to speak, read and write English.
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes.
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as a neat and clean professional image.
• Greets guests with Flanigan’s Smile Talk.
• Engages guests in Flanigan’s Smile Talk while escorting them to table in a timely manner.
• Efficiently manages the Wait List for seating.
• Communicates guest’s questions or concerns to Manager on duty.
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus.
• Restock and maintain restroom cleanliness for guest.
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member.
• Conclude guests’ visit with Flanigan’s Smile Talk.
• Perform shift changes, opening/closing duties, assigned sidework.

Job description

Flanigan’s is seeking a friendly host/hostess to greet guests, seat them promptly, and manage the wait list with a cheerful demeanor. You will maintain a clean foyer and host area, answer questions, and assist guests throughout their visit with the signature Flanigan’s Smile Talk.

The role requires physical mobility, ability to lift up to 50 lbs, and fluency in English. Florida Responsible Vendor and food safety certifications are required, with full compliance to state statutes.