Guest Experience Host - Warm, Seamless Dining

Another Broken Egg Cafe; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular restaurant in Winston-Salem is seeking a professional Host to enhance guest experiences at the front of the house. As the first contact with guests, the Host will ensure a warm welcome and smooth service, balancing guest reception and communication with staff. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to maintain a safe and organized environment. Flexibility with scheduling is essential for this dynamic role.

Qualifications

• Prior experience in customer service or hospitality role with a demonstrated ability to engage and satisfy guests.
• Excellent verbal and written communication skills, capable of interacting warmly and effectively.
• A keen eye for detail, ensuring cleanliness and personal interactions are managed effectively.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Ability to work cooperatively in a team environment.

Responsibilities

• Warmly greet guests upon arrival, manage reservations, and oversee seating arrangements.
• Address and accommodate special requests, dietary needs, and seating preferences.
• Act as the primary liaison between guests and restaurant staff for effective communication.
• Assist in maintaining cleanliness and organization of the guest reception area.
• Monitor and maintain compliance with safety standards and sanitation regulations.

Skills

Customer Service Experience

Excellent Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

A popular restaurant in Winston-Salem is seeking a professional Host to enhance guest experiences at the front of the house. As the first contact with guests, the Host will ensure a warm welcome and smooth service, balancing guest reception and communication with staff. The ideal candidate will have experience in customer service, excellent communication skills, and the ability to maintain a safe and organized environment. Flexibility with scheduling is essential for this dynamic role.