Guest Experience Host - Tipped, Flexible Hours

Urban Egg; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Employee Assistance Program

Norton LifeLock

On-Demand Pay

Job summary

Urban Egg in Kansas City, MO is seeking a friendly Host to create a welcoming atmosphere from arrival. The role focuses on greeting guests, managing seating and reservations, answering inquiries, and maintaining a clean host stand for a smooth dining flow.

The position offers a great hourly wage with tips, plus benefits for full-time team members. Nights free and a supportive environment are highlighted as part of the team experience.

Qualifications

• Excellent communication skills and phone etiquette.
• Previous experience in a hospitality role is a plus.
• Friendly, approachable, and guest-focused attitude.
• Proficient using guest waitlist and reservation system technologies.
• Ability to manage guest inquiries and provide exceptional service.
• Ability to remain calm and professional under pressure.
• Daytime and weekend availability.

Responsibilities

• Greet guests warmly and professionally upon arrival.
• Manage reservations and seating arrangements efficiently, working with various reservation systems
• Answer phone calls and respond to guest inquiries promptly
• Maintain a clean and organized host stand and waiting area
• Coordinate with the service team to ensure smooth seating flow
• Handle guest complaints or concerns with professionalism and courtesy
• Assist with special events or large parties as needed
• Ensure compliance with health and safety regulations
• Assist with to go orders

Skills

Communication skills

Guest focus

Multitasking

Phone etiquette

Tools

Reservation systems

Job description

Urban Egg in Kansas City, MO is seeking a friendly Host to create a welcoming atmosphere from arrival. The role focuses on greeting guests, managing seating and reservations, answering inquiries, and maintaining a clean host stand for a smooth dining flow.

The position offers a great hourly wage with tips, plus benefits for full-time team members. Nights free and a supportive environment are highlighted as part of the team experience.