Guest Experience Host & Shuttle Driver

Hyatt Place; Orlando (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Hyatt Place Orlando Airport is seeking a customer-focused Hotel Host to deliver high-quality guest service and teamwork in a fast-paced environment. You will handle check-in/check-out, assist at the Host Stand, Placery Café, Guest Kitchen, e-room and meeting rooms, and you may drive the airport shuttle with required DOT exam completion.

We value a strong command of English, willingness to learn quickly, and the ability to multi-task while maintaining a clean, welcoming environment for guests.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast paced environment.
• High school diploma or equivalent required.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
• Must possess basic computer skills, i.e. Word, Excel, etc.
• Must be able to pass a DOT exam certification.
• Must be able to drive a full size van (CDL not needed).

Responsibilities

• The Hotel Host creates a guest experience with welcoming and exceptional service across the Host Stand, Placery Café, Guest Kitchen, e-room and TV den.
• Provide check-in/check-out services and assist with servicing of meeting rooms.
• Drive airport shuttle as part of host responsibilities and comply with DOT exam requirements.
• Maintain a clean, comfortable, inviting environment for guests.

Skills

Customer service

Flexible schedule

English fluency

Fast learner

Multitasking

18+ years

High school diploma

Lifting 20 lbs

Basic computer skills

DOT exam

CDL not required

Education

High school diploma or equivalent

Job description

Hyatt Place Orlando Airport is seeking a customer-focused Hotel Host to deliver high-quality guest service and teamwork in a fast-paced environment. You will handle check-in/check-out, assist at the Host Stand, Placery Café, Guest Kitchen, e-room and meeting rooms, and you may drive the airport shuttle with required DOT exam completion.

We value a strong command of English, willingness to learn quickly, and the ability to multi-task while maintaining a clean, welcoming environment for guests.