Guest Experience Host & Server Assistant

Out West Restaurant Group; Tempe (AZ); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health

Dental

Vision

PTO

Life Insurance

Meal Benefits (when eligible)

Closed Thanksgiving & Christmas Day

Job summary

Outback Steakhouse Tempe is seeking a Host/Server Assistant to greet guests, seat them, and coordinate with the service team to ensure a smooth dining experience. Your warm, authentic personality helps set the tone from arrival to departure.

You will upsell menu items when appropriate, answer phones promptly, maintain a clean lobby and dining area, assist with bussing and beverage service, and support teammates to deliver an outstanding Outback Hospitality standard for every guest.

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing Guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Coordinating the wait, and seating Guests with a sense of urgency.
• Always smiling and having genuine conversations with Guests.
• Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
• Answers the phone in a prompt and professional manner and directs calls.
• Is a team player and assists throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers.
• Leads the lobby experience for each Guest, following Outback hospitality standards.
• Committed to safe food handling, cleanliness, safety and sanitation standards during the shift

Job description

Outback Steakhouse Tempe is seeking a Host/Server Assistant to greet guests, seat them, and coordinate with the service team to ensure a smooth dining experience. Your warm, authentic personality helps set the tone from arrival to departure.

You will upsell menu items when appropriate, answer phones promptly, maintain a clean lobby and dining area, assist with bussing and beverage service, and support teammates to deliver an outstanding Outback Hospitality standard for every guest.