Guest Experience Host: Seamless Seating & Reservations

Iron Hill Brewery; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Part time

Job summary

Iron Hill Brewery in Philadelphia is looking for a Host to enhance the guest experience right from arrival. Responsibilities include greeting guests, managing waitlists and reservations, and ensuring an organized dining flow. Successful candidates will possess strong communication and customer service skills while working collaboratively with the front-of-house team. This role requires attention to detail and the ability to multitask in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks simultaneously.
• Ability to maintain a professional and welcoming demeanor with guests.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Manage reservations, waitlists, and guest seating.
• Communicate clearly with servers, bartenders, and management.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Job description

Iron Hill Brewery in Philadelphia is looking for a Host to enhance the guest experience right from arrival. Responsibilities include greeting guests, managing waitlists and reservations, and ensuring an organized dining flow. Successful candidates will possess strong communication and customer service skills while working collaboratively with the front-of-house team. This role requires attention to detail and the ability to multitask in a fast-paced environment.