Guest Experience Host - Restaurant Seating

Proper Hospitality; Santa Monica (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Proper Hospitality in Santa Monica, CA seeks a friendly Host/Hostess to greet guests, manage reservations, seat guests, and support the front-of-house team during peak dining times.

The ideal candidate has a high school diploma and prior customer service experience. You will maintain a welcoming atmosphere, handle inquiries, and work with restaurant staff to ensure smooth guest flow and timely seating.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or hospitality experience preferred.
• Familiarity with reservation systems, phone etiquette, and customer service standards.

Responsibilities

• Greet guests and manage seating, ensuring a welcoming experience.
• Coordinate with front-of-house and kitchen for smooth guest flow.
• Answer calls and inquiries about menu, wait times, and events.
• Manage reservations and waitlists, updating guest details accurately.
• Maintain calm, professional demeanor during peak hours.

Skills

Guest service

Communication

Organization

Multitasking

Reservation software

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Proper Hospitality in Santa Monica, CA seeks a friendly Host/Hostess to greet guests, manage reservations, seat guests, and support the front-of-house team during peak dining times.

The ideal candidate has a high school diploma and prior customer service experience. You will maintain a welcoming atmosphere, handle inquiries, and work with restaurant staff to ensure smooth guest flow and timely seating.