Guest Experience Host - Reservations & Seating

Workstream; Casper (WY); On-site; USD 25,000 - 38,000; Full time

Job summary

Workstream in Casper, Wyoming is seeking a Host in the Accommodation and Food Services industry. You will warmly greet guests, manage reservations, and coordinate seating to ensure a smooth dining flow, contributing to a positive atmosphere and guest satisfaction.

Responsibilities include assisting with menu information, collaborating with servers and kitchen staff, and resolving guest inquiries with professionalism to uphold the establishment's reputation.

Qualifications

• Greet guests warmly and provide a welcoming atmosphere.
• Coordinate seating to optimize table turnover and guest flow.
• Offer information on menu items, specials, and restaurant policies.
• Collaborate with servers and kitchen staff to ensure timely service.
• Handle guest inquiries and resolve complaints professionally.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
• Manage reservations and seating arrangements to optimize table turnover and guest flow.
• Provide guests with information about menu items, specials, and restaurant policies.
• Coordinate with servers and kitchen staff to ensure timely service and address any guest needs.
• Handle guest inquiries and complaints with professionalism and a focus on resolution.

Skills

Strong communication

Organizational skills

Problem-solving

Interpersonal skills

Food and beverage knowledge

Tools

Reservation management systems

Job description

Workstream in Casper, Wyoming is seeking a Host in the Accommodation and Food Services industry. You will warmly greet guests, manage reservations, and coordinate seating to ensure a smooth dining flow, contributing to a positive atmosphere and guest satisfaction.

Responsibilities include assisting with menu information, collaborating with servers and kitchen staff, and resolving guest inquiries with professionalism to uphold the establishment's reputation.