Guest Experience Host & Reservations Lead

Founding Farmers Restaurant Group; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance plans

Dental and vision plans

Paid time off

Dining discount

Parental leave

Disability insurance

Massage therapy

Gym membership

Mental health therapy

Career growth

Employee assistance program

Job summary

Founding Farmers Restaurant Group is seeking a Host/Coordinator to deliver attentive service from guest arrival through seating, reservations management via Open Table, and collaboration with front-of-house staff to ensure a seamless dining experience.

The role involves greeting and seating guests, assisting with reservations, and supporting the service team with table prep and courtesy tasks. The position emphasizes hospitality and reliable attendance in a lively restaurant setting.

Qualifications

• Must be 18 years old due to service of alcohol.
• Full-service restaurant experience is helpful, but not required.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Manage restaurant reservations and wait lists to accurately set guest expectations.
• Manage and monitor the restaurant's reservation system using Open Table.
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries.
• Greet and seat guests at their table providing exceptional hospitality.
• Assist guests in making reservations and respond to questions in a timely manner.
• Assist with parking validation and provide directions/recommendations.

Skills

Excellent communication

Interpersonal skills

Hospitality

Ability to stand for long periods

Lift up to 50 pounds

Job description

Founding Farmers Restaurant Group is seeking a Host/Coordinator to deliver attentive service from guest arrival through seating, reservations management via Open Table, and collaboration with front-of-house staff to ensure a seamless dining experience.

The role involves greeting and seating guests, assisting with reservations, and supporting the service team with table prep and courtesy tasks. The position emphasizes hospitality and reliable attendance in a lively restaurant setting.