Guest Experience Host — PTO, Meals & Discounts

Eatal; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian

and more!

Job summary

Eataly is looking for a Host who will be the first and last point of contact for our guests. The Host will manage seating efficiently, greet guests, and maintain the flow of the restaurant. Responsibilities include managing reservations, escorting guests to tables, and assisting the restaurant team.

The ideal candidate has at least 1 year of experience in a high-volume dining environment. A flexible schedule, including evenings and weekends, is essential.

Qualifications

• 1+ year of experience in a high-volume restaurant.
• High school diploma or equivalent preferred.
• Basic computer skills.

Responsibilities

• Greet, seat, and say goodbye to guests.
• Manage seating flow in Eataly’s restaurants.
• Maintain waitlist and seating chart.
• Take and manage reservations.
• Balance the guest flow among service stations.
• Escort guests to table and provide menus.
• Assist servers and bus persons as needed.

Skills

High-volume restaurant experience

Basic computer skills

Customer service skills

Education

High school diploma or equivalent

Job description

Eataly is looking for a Host who will be the first and last point of contact for our guests. The Host will manage seating efficiently, greet guests, and maintain the flow of the restaurant. Responsibilities include managing reservations, escorting guests to tables, and assisting the restaurant team.

The ideal candidate has at least 1 year of experience in a high-volume dining environment. A flexible schedule, including evenings and weekends, is essential.