Guest Experience Host - Part Time

Bass Pro Shops; Round Rock (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Part-Time Host in Round Rock, TX. You will greet guests, manage wait lists, and seat parties efficiently while assisting with menu knowledge and reservations. The role emphasizes teamwork, flexibility, and a customer-first mindset to ensure exceptional dining experiences.

Responsibilities include answering phones, booking reservations, and performing opening/closing side work. The ideal candidate has a high school diploma and a passion for guest service, with the

Qualifications

• Experience in and passion for consumer service.
• Willingness to learn new skills and be a team player.
• An attitude of flexibility and mindfulness about the team approach.
• Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff.
• Ability to memorize and become knowledgeable of menu items.
• Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction.
• Intrinsic motivation takes pride in own work.
• Ability to stay calm, organized, and efficient when busy.

Responsibilities

• Greet guests and seat them immediately upon arrival.
• Maintain wait lists and communicate wait times to guests.
• Assign guests to server stations with menus and seats.
• Answer questions about the menu and Bass Pro Shops; handle phone inquiries and reservations.
• Perform opening/closing side work; assist with pre-bussing and table setup.
• Acknowledge and thank guests upon departure; maintain restrooms during shift.

Skills

Customer service

Team player

Flexibility

Memorize menu

Guest satisfaction

SOP compliance

Intrinsic motivation

Calm under pressure

Education

High school diploma

Job description

Bass Pro Shops is seeking a Part-Time Host in Round Rock, TX. You will greet guests, manage wait lists, and seat parties efficiently while assisting with menu knowledge and reservations. The role emphasizes teamwork, flexibility, and a customer-first mindset to ensure exceptional dining experiences.

Responsibilities include answering phones, booking reservations, and performing opening/closing side work. The ideal candidate has a high school diploma and a passion for guest service, with the