Host- Part Time

Bass Pro Shops; East Peoria (IL); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Retail discounts

Restaurant discounts

401k

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a friendly Host to greet guests, manage seating, and support a smooth dining flow in our East Peoria restaurant. You will welcome guests, manage wait lists, and assist servers by guiding guests to stations with menus and seating.

The role emphasizes team collaboration and guest satisfaction. The ideal candidate has a passion for service, strong communication, and the ability to stay calm and organized during busy periods.

Qualifications

• Experience in consumer service is preferred.
• Willingness to learn and be a team player.
• Flexible mindset and teamwork focus.
• Ability to memorize and know menu items.
• Aim for guest satisfaction and courteous service.

Responsibilities

• Greet guests upon arrival and seat them.
• Maintain wait lists and communicate wait times.
• Explain menu and Bass Pro Shops information to guests.
• Answer phones and book reservations as requested.
• Perform opening/closing side work and assist with setting tables.

Skills

Customer service

Team player

Flexible mindset

Menu knowledge

Guest satisfaction

Calm under pressure

Education

High school diploma

Job description

POSITION SUMMARY

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

ESSENTIAL FUNCTIONS

• Supports a strong commitment to world class customer service.
• Greets all restaurant patrons immediately upon their arrival.
• Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
• Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.
• Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.
• Answers customer inquires about the menu, restaurant and Bass Pro Shops.
• Answers phones; books reservations as requested.
• Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
• Acknowledges and thanks guests upon their departure from the restaurant.
• Maintains restrooms throughout shift.
• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE / QUALIFICATIONS

• High school diploma/GED preferred.

KNOWLEDGE, SKILLS, AND ABILITY

• Experience in and passion for consumer service
• Willingness to learn new skills and be a team player
• An attitude of flexibility and mindfulness about the team approach
• Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
• Ability to memorize and become knowledgeable of menu items
• Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction
• Intrinsically motivated takes pride in owns work
• Has the ability to stay calm, organized, and efficient when busy

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc.

INDEPENDENT JUDGEMENT

• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Part Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops